Source: Tenable Blog Author: Dave Farquhar URL: https://www.tenable.com/blog/if-you-only-have-2-minutes-best-practices-for-setting-exposure-response-slas
ONE SENTENCE SUMMARY:
Focus on achievable goals in vulnerability management through exposure response workflows and SLAs to prevent cybersecurity team burnout.
MAIN POINTS:
- Vulnerability management is essential in cybersecurity for organizations’ digital growth.
- Effective management involves prioritizing based on organizational goals and resources.
- Exposure response programs create actionable workflows prioritizing real-world impact.
- SLAs guide exposure response by measuring performance on specific campaigns.
- SLAs help define achievable goals reflecting organizational risk appetite.
- This method prevents overwhelming teams with constant urgency.
- Custom SLAs can address specific industry requirements like PCI-DSS compliance.
- SLAs reduce the count of overdue critical vulnerabilities to zero.
- Realistic SLAs maintain focus on promptly addressing critical vulnerabilities.
- The approach shifts vulnerability management to sustainable, proactive strategies.
TAKEAWAYS:
- Prioritize risks in vulnerability management based on organizational impact.
- Use SLAs to set realistic, attainable goals in exposure response.
- Customize SLAs to cater to specific compliance and industry needs.
- Foster team accountability and clear metrics through SLA-based workflows.
- Transition from reactive to proactive vulnerability management for sustainability.